Works Ministry first to get 5-star rating
The Works Ministry became the first and so far only ministry to score five stars under the Star Rating System conducted by the Malaysian Administrative and Modernisation and Management Planning Unit (Mampu).
The ministry’s secretary-general Datuk Seri Dr Abdul Munit Kasmin said Mampu had given the ministry a score of 92.18 out of a possible 100 during last year’s evaluation.
This placed it above the Housing and Local Government and the Education ministries which were second and third with scores of 89.62% and 89.08% respectively.
Five stars are given for ministries that score above 90%, while four stars are given to those which score between 80% and 89.9%.
Dr Abdul Munit said the five-star recognition was due to the combined effort of all ministry staff.
“Once people knew exactly what their functions were, they were able to give better service to the people,” he told his staff during a ceremony to mark the achievement on Wednesday.
Mampu’s Star Rating System was introduced in 2007 when the Works Ministry was ranked No 2, behind the Education Ministry, with a score of 85.47%.
The ministries were evaluated based on management skill, services and customer management.
Dr Abdul Munit said his ministry’s primary role was to take care of the 16,800km of federal roads in the country, and added that its staff had to be aggressive in placing their stake on that responsibility.
“If you are not brave, then one day that business will be given to someone else and that would be the end of the ministry.”
He added that a “Love Your Roads” programme would be launched later this year to ensure that the right amount of attention is given to federal roads.
- The Star
The ministry’s secretary-general Datuk Seri Dr Abdul Munit Kasmin said Mampu had given the ministry a score of 92.18 out of a possible 100 during last year’s evaluation.
This placed it above the Housing and Local Government and the Education ministries which were second and third with scores of 89.62% and 89.08% respectively.
Five stars are given for ministries that score above 90%, while four stars are given to those which score between 80% and 89.9%.
Dr Abdul Munit said the five-star recognition was due to the combined effort of all ministry staff.
“Once people knew exactly what their functions were, they were able to give better service to the people,” he told his staff during a ceremony to mark the achievement on Wednesday.
Mampu’s Star Rating System was introduced in 2007 when the Works Ministry was ranked No 2, behind the Education Ministry, with a score of 85.47%.
The ministries were evaluated based on management skill, services and customer management.
Dr Abdul Munit said his ministry’s primary role was to take care of the 16,800km of federal roads in the country, and added that its staff had to be aggressive in placing their stake on that responsibility.
“If you are not brave, then one day that business will be given to someone else and that would be the end of the ministry.”
He added that a “Love Your Roads” programme would be launched later this year to ensure that the right amount of attention is given to federal roads.
- The Star
MOHD ADHA MOHD ZAIN (ADHA ZAIN)
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